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Return policy

Convert to store credit

Return your products and we will convert the amount to a store credit.

Return costs for our account!

Choose this option

Money Back

Return your products and we will refund the amount to your account.

Return costs at your own expense

Choose this option

Want to exchange your order?

Return your order and place a new order. That's the fastest way to receive the item you want.

Note!

- You have 14 days from the shipping date of your order to return your purchase.
- The item must be returned unworn, undamaged and carefully folded in its original packaging.
- Do you opt for a store credit? Then it is no longer possible to return for cash back on your next order.
- If you have received an outfit discount and you return one or more items from this outfit, we will deduct the given discount from your refund or store credit.

How do I return my items?
See instructions below:

  1. Register return.
    Go to the return policy on our website and register your return. Enter your zip code and order number.

  2. Remove old labels.
    Make sure that all old shipping labels are removed from the package so that no old labels are scanned.

  3. Shipping via DHL.
    Bring your package to a DHL point. Have the QR code scanned; the DHL point will then attach a shipping label to your package.

  4. Keep the shipping receipt.
    You will receive a shipping receipt with Track & Trace physically or by e-mail. Please keep this one safe.

  5. Return confirmation.
    You will receive automatic notification once your return has been received and processed.